In House Policy
Our socks may only be ordered by orthotic and prosthetic
professionals. Please see your
Orthotist or Prosthetist if you are interested in our socks! Thank you.
Mastercard/Visa Orders
Customers may place
orders on Mastercard or Visa. Please notify your Royal Knit representative when
ordering by phone, or indicate on Fax if you wish to exercise this option. Credit
card orders do not qualify for early payment discounts.
Account
Number
Please have your account number ready when calling in your
order. When faxing an order please
include account number on your purchase order.
Prices
All prices are in
U.S. dollars and are those proces that are in effect at the time Royal Knit
accepts your order. Prices are subject to change with out notice. All orders
are FOB shipping point. If an item is in stock it will be invoiced the next
business day. If an item is not in stock it will be invoiced upon shipment.
Special Orders
Items ordered as
special orders or items not in stock are non-cancelable and non-returnable.
Special orders and items not in stock are normally shipped in two (2) business
days.
Domestic Shipping
All orders are
automatically shipped UPS 3-day select at UPS Ground prices.
Returns
Returns must have a
return authorization (RA) number within ninety days of invoice date or they
will not be accepted. Contact your Royal Knit representative for an RA number
or information regarding restocking fees. A restocking fee may apply.